Silicon Valley Bank Client FAQs (2024)

About SVB, a division of First Citizens Bank

Is Silicon Valley Bank still operating?

SVB is open, serving clients and accepting new business. What our clients need and expect from SVB is still here – dedicated, knowledgeable and specialized teams, comprehensive products and services, exceptional service and a deep understanding of our clients’ unique businesses.

What's happening with Silicon Valley Bank?

SVB is open and operating. As a division of First Citizens Bank, it is operating under the name Silicon Valley Bank and continues to provide private equity investors and the innovation economy the same services and commitment that it has for the last 40 years.

Is SVB now a part of First Citizens Bank?

Silicon Valley Bank was acquired by First Citizens Bank on March 27, 2023. Silicon Valley Bank is open and operating as a division of First Citizens Bank serving the same investor and innovation economy clients that it has for the past 40 years.

Who is First Citizens Bank?

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens is the largest family-controlled bank in the United States, providing a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens now offers an array of general banking services including a network of more than 550 branches in 23 states; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; and a nationwide direct bank. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $219 billion in assets. Visit firstcitizens.com to learn more.

What will happen to the Silicon Valley Bank name?

Silicon Valley Bank branches and offices are now operating as Silicon Valley Bank, a division of First Citizens Bank.

At this time, Silicon Valley Bank customers will not have access to First Citizens Bank products and services, including branches and ATMs. Silicon Valley Bank customers should continue to bank and access their accounts as they always have.

Is First Citizens Bank committed to supporting the innovation and technology sectors?

Yes, First Citizens is committed to continuing to help innovators, enterprises and investors move bold ideas forward.

Will First Citizens continue to invest in Silicon Valley Bank’s Global Fund Banking business?

Silicon Valley Bank’s large portfolio of client relationships across private equity and venture capital firms and their portfolio companies nicely complements First Citizens’ existing customer base. We recognize the importance of legacy SVB’s Global Fund Banking business in providing banking, payments, FX and capital call lines to private equity and venture capital clients as well as deposit products, treasury management products and several FX solutions to facilitate cross-border capital flows for private equity/venture capital clients. We are committed to building on and investing in Silicon Valley Bank’s Global Fund Banking business to preserve these strong relationships and serve as their leading provider of banking, payments, FX and capital call lines.

What is the status of SVB’s products and solutions?

In SVB’s commercial bank and private bank, we have all the products we had before, except for Cayman DDA/MMA accounts and Eurodollar Sweep products. This includes SVB Asset Management, Foreign Exchange and Community Development Finance among all of our online banking, cash management, deposit products and credit solutions (including venture debt, term loans, syndicated loans, revenue-based financing, mezzanine financing, etc.). FX wires are back up and running.

Clients may also reference this servicing Q&A for more information: https://www.svb.com/learning-central/fcb/intro

Why should we consider staying with SVB?

SVB is open and here to serve you as we always have – focused and specialized in the innovation economy. As a division of First Citizens, SVB is running as SVB, and our clients do not need to change anything to receive the services they know and expect from the team with the deepest bench of innovation economy expertise and a team that serves the innovation economy better than any other financial institution. What our clients in every sector, segment and life stage of the innovation economy need and expect from SVB is still here – dedicated and knowledgeable teams, comprehensive products and services, exceptional service and a deep understanding of our clients’ unique businesses. We remain dedicated to the success of the investors and innovators who are literally inventing the future, and now we have the full backing, credit appetite, authority to serve our clients and financial support of 125-year old First Citizens Bank to continue to pursue that mission.

What is the status of SVB’s international businesses?

Clients with US accounts and TIN numbers will be able to maintain accounts (as was already the case for clients from our overseas lending operations) and have no changes to their credit facilities. Our Global Gateway group is still actively supporting investors and innovators globally that need US banking. What we no longer have are operations to service international clients in country. As stated, those companies can work with us via our US operations and our US-based clients can transact globally as before. Silicon Valley Bank’s UK subsidiary was purchased by HSBC and continues to operate.

What can you say about SVB’s security and stability as well as trustworthiness?

SVB lost the confidence of our clients, friends and fans, and for that we are deeply sorry. Each of our next steps is aimed at earning back our clients’ trust. What our clients in every sector, segment and life stage of the innovation economy need and expect from SVB is still here – dedicated and knowledgeable teams, comprehensive products and services, and a deep understanding of our clients’ unique businesses.

We remain dedicated to the success of the investors and innovators who are literally inventing the future, and now we have the full backing, credit appetite and financial support of 125-year old First Citizens Bank to continue to pursue that mission. First Citizens is not selling SVB’s loans, and in fact intends to grow the SVB loan portfolio. It acquired all parts of SVB commercial and private banking business and the SVB team is operating as a unit with its own operating model, credit policy, and specialized services.

We have the deepest bench of experts serving the innovation economy that has also been through several market cycles. Our expertise - built over 40 years - and our connections and insights into the unique sectors we serve, differentiates SVB from other financial institutions.

And, First Citizens Bank has a positive reputation for offering a full suite of products and services that help consumer, business, commercial and wealth clients build financial strength that lasts. Its holding company has more than $145B in deposits, $143B in loans and $219B in total assets (NASDAQ: FCNCA). First Citizens also has a history of expanding its business through mergers and acquisitions, and Silicon Valley Bank adds new geographies and businesses to its portfolio, that it intends to enable to grow with the needs of SVB’s clients.

Will the client support teams be the same?

SVB’s dedicated and specialized client service team, relationship advisors, product advisors and relationship management teams are still operating as they have been at SVB. We have the deepest bench of experts serving the innovation economy that has also been through several market cycles. No doubt with more competitors, our clients have choices and despite our expertise, size and decades in this business, we know will have to earn their trust and their business every day. We understand the unique banking and tailored lending needs of the innovation economy better than any other financial institution. Other banks will try to replicate what we have built over the decades, but Founders, Entrepreneurs, VCs and private equity firms who need our services don’t have time to wait.

Is Silicon Valley Bank accepting new clients and new business?

Silicon Valley Bank is open for business, processing payments, funding loans and serving our clients, now as a division of First Citizens Bank. Your relationship managers are the same people you have always worked with and they are here to answer your questions and provide you with business solutions as they always have. We are accepting new clients and new business.

FDIC Coverage

Is Silicon Valley Bank FDIC insured?

First Citizens Bank, and its divisions including Silicon Valley Bank, is a member of the FDIC. Client deposits in the US continue to be insured by the FDIC up to the maximum amount allowed by law. This maximum amount is $250,000 per depositor, per insured bank, for each account ownership category.

Will deposit interest continue to be paid out?

Yes

How will Letters of Credit (LC) be managed?

All obligations of Silicon Valley Bank, including letters of credit supporting leases or other commercial transactions, are backed by First Citizens Bank.

Does this acquisition affect my FDIC insurance coverage?

Your deposits will continue to be insured by the FDIC up to the maximum amount allowed by law. This maximum amount is $250,000 per depositor, per insured bank, for each account ownership category.

Loans

Are you honoring debt facilities?

Yes, we are honoring drawn and undrawn facilities.

Are you originating new ones?

Yes, for new and existing clients.

What happens to term sheets issued and refinances?

We are ready, willing and able to pick these up right where we left off and want to get them done.

Silicon Valley Bank Client FAQs (2024)

FAQs

What happens to Silicon Valley Bank clients? ›

Silicon Valley Bank is closed, so the FDIC formed the Deposit Insurance National Bank of Santa Clara to consolidate insured and uninsured deposited into one institution. All deposits of SVB were transferred to the National Bank of Santa Clara, and insured depositors had access to their funds on March 13.

Will customers get their money back from Silicon Valley Bank? ›

In an effort to shore up confidence in the banking system, the U.S. Treasury Department, Federal Reserve and Federal Deposit Insurance Corp. said Sunday that all Silicon Valley Bank clients would be protected and have access to their funds.

Who are Silicon Valley Bank biggest clients? ›

SVB's biggest depositor was Circle Internet Financial, the stablecoin firm behind USD Coin. The FDIC document shows that Circle held $3.3 billion at SVB, a figure that the stablecoin company previously disclosed. The streaming platform Roku held $420 million at SVB, according to the FDIC document.

What happens if you had a loan with SVB? ›

Customers who have loans with SVB should continue to make their payments as usual.

What happens to people who owe money to Silicon Valley Bank? ›

As receiver, the FDIC will retain all the assets from Silicon Valley Bank for later disposition. Loan customers should continue to make their payments as usual. Customers are eligible to file a claim against Silicon Valley Bank for settlement of money owed for service or product provided.

Can you still use Silicon Valley Bank? ›

Is SVB now a part of First Citizens Bank? Silicon Valley Bank was acquired by First Citizens Bank on March 27, 2023. Silicon Valley Bank is open and operating as a division of First Citizens Bank serving the same investor and innovation economy clients that it has for the past 40 years.

Can people get their money out of Silicon Valley Bank? ›

The FDIC will commence a liquidation process of assets that SVB valued at more than $200 billion — but the actual dollar amount those assets fetch is likely to be less. "Uninsured depositors will get a recovery, and may even get a full recovery, but that will happen at some point in the future," Ricks said.

Did people lose money when Silicon Valley Bank closed? ›

To be sure, SVB was allowed to fail and shareholders are projected to lose $850 million collectively. But both insured depositors — with up to $250,000 in the bank — and uninsured depositors will not lose money.

How much did clients withdraw from Silicon Valley Bank? ›

The announcement, coupled with warnings from prominent Silicon Valley investors, caused a bank run as customers withdrew funds totaling $42 billion by the following day.

What is unique about Silicon Valley Bank? ›

Silicon Valley Bank was “the bank” for venture-backed growth companies. Nearly half of U.S. venture-backed tech and life science companies and 44% of publicly traded venture-backed tech and healthcare companies banked with SVB1. This concentrated client base meant the bank rode the booms and busts of these industries.

What went wrong with Silicon Valley Bank? ›

SVB's large deposit outflows effectively killed the bank's share offering. With the bank's financial situation quickly deteriorating the institution became insolvent, forcing the Federal Reserve to step in and seize it.

Which firms use Silicon Valley Bank? ›

Below is a list of companies across the globe that have their deposits with the bank:
  • NORTH AMERICA. Companies in the United States disclosed around $5 billion in deposits, besides various credit facilities, with the bank.
  • ROBLOX. ...
  • ROKU. ...
  • BUZZFEED. ...
  • SUNLIGHT FINANCIAL HOLDING INC. ...
  • ACUITYADS HOLDINGS INC. ...
  • ASTRA SPACE INC. ...
  • COHU INC.
Mar 15, 2023

How much will SVB depositors get back? ›

FDIC insurance means that any money you have in an SVB bank account up to $250,000 will be fully covered. You will get all that money back.

Is my money safe after the SVB collapse? ›

Clients lost faith and flocked to the bank to withdraw their money, causing the bank to collapse and the FDIC to take over. Since the collapse, the government has guaranteed that all depositors will receive all of their money back.

Will SVB depositors get paid? ›

Wall Street — not taxpayers — will pay for the SVB and Signature deposit relief plans. The money to fully reimburse depositors of the collapsed Silicon Valley Bank and the shuttered Signature Bank will be furnished by other banks, not taxpayers, Treasury officials said.

Who all is affected by Silicon Valley Bank? ›

Which companies are affected by Silicon Valley Bank collapse?
  • NORTH AMERICA. Companies in the United States disclosed around $5 billion in deposits, besides various credit facilities, with the bank.
  • ROBLOX. ...
  • ROKU. ...
  • BUZZFEED. ...
  • SUNLIGHT FINANCIAL HOLDING INC. ...
  • ACUITYADS HOLDINGS INC. ...
  • ASTRA SPACE INC. ...
  • COHU INC.
Mar 15, 2023

What are the effects of SVB collapse? ›

One of the most immediate effects of the collapse of SVB is the disruption of the financial services that the bank provides to its clients. Many of the world's leading technology companies relied on SVB for essential financial services such as lending, cash management, and investment banking.

What would Silicon Valley Bank have done differently? ›

Still, the bank could have easily boosted its LCR without fixing the problem on its balance sheet, as I noted in the blog. If they had identified the issue early enough, they could have simply transferred assets from long-term mortgage-backed securities to long-term Treasuries to raise the bank's LCR.

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