risk communication (2024)

Risk communication is the real-time exchange of information, advice and opinions between experts or officials and people who face a hazard or threat to their survival, health, or economic or social wellbeing. The purpose of risk communication is to enable people at risk to make informed decisions to mitigate the effects of a threat (hazard) – such as a disease outbreak – and take protective and preventive measures. Risk communication is proven to be a critical tool in emergency preparedness and response. It is a core capacity of the International Health Regulations (IHR 2005) and is one of five strategies within the Pandemic Influenza Preparedness (PIP) framework.

Community engagement is the process of developing relationships and structures that engage communities as equal partners in the creation of emergency response solutions that are acceptable and workable for those they impact. The goal of community engagement is to empower communities to confidently share the leadership, planning and implementation of initiatives throughout the health emergency response cycle. 

Lessons learned in risk communication and community engagement initiatives in every public health emergency have informed subsequent response efforts, leading to planning that better integrates risk communication into operational activities and brings communities to the forefront as valued and essential partners for effective, equitable and inclusive emergency preparedness and response. Risk communication and community engagement works alongside other technical areas to ensure that accurate information is delivered to communities in ways that are acceptable and workable for them.

risk communication (2024)

FAQs

Risk communication? ›

Risk communication is the real-time exchange of information, advice and opinions between experts or officials and people who face a hazard or threat to their survival, health, or economic or social wellbeing.

What are the 4 theories of risk communication? ›

There are four basic risk and high concern communication theories: trust determination theory, negative dominance theory, mental noise theory, and risk perception theory. Risk communication will be successful only if carefully planned and designed for the specific situation and audience.

What are the three main purposes of risk communication? ›

The Principles of Risk Communication: IGNORING THEM CAN BE HAZARDOUS TO YOUR HEALTH! The three main goals of risk communication are to create trust and credibility, to educate your public, and to involve them in the decision-making process.

What is good risk communication? ›

Risk communication: “Exchanging thoughts, perceptions, and concerns about hazards to identify and motivate appropriate action.” The ultimate goal of risk communication is to get someone to take an action to reduce their risk from hazards. We can use behavior change science to help us.

What are the methods of risk communication? ›

9.2. 1.2 Option – Use Effective Risk Communication Methods
  • Accept and involve the public as a legitimate partner.
  • Plan carefully and evaluate your efforts.
  • Listen to the public's specific concerns.
  • Be honest, frank, and open.
  • Coordinate and collaborate with other credible sources.
  • Meet the needs of the media.

What are the seven rules of risk communication? ›

Seven Cardinal Rules of Risk Communication (Covello and Allen 1988)
  • Accept and involve the public as a partner. ...
  • Plan carefully and evaluate your efforts. ...
  • Listen to the public's specific concerns. ...
  • Be honest, frank, and open. ...
  • Work with other credible sources. ...
  • Meet the needs of the media. ...
  • Speak clearly and with compassion.

What are the 4 C's of risk management? ›

Start by practicing good risk management, building on the old adage of four Cs: compassion, communication, competence and charting.

What is the basic concept of risk communication? ›

Risk communication is the real-time exchange of information, advice and opinions between experts or officials and people who face a hazard or threat to their survival, health, or economic or social wellbeing.

What are the two critical parts of risk communication? ›

Risk communication comprises two facets: ”scaring people” and “calming people down” or alerting and reassuring people. There are moderate hazards that people are apathetic about or minor hazards that people are outraged about. Risk communication tries to create a level of “outrage ” appropriate to the level of hazard.

Why is risk communication difficult? ›

Systematic Interests and Biases

So whenever a personal or a social decision may affect interested groups, conflicting messages that reflect the conflicting interests may be expected. The beliefs of risk communicators, and their interests, create incentives to slant or even distort or misrepresent information.

What are the three types of risk communication? ›

This nine-minute audio clip discusses some key strategies associated with each of the three paradigms of risk communication: precaution advocacy (high hazard, low outrage), outrage management (low hazard, high outrage), and crisis communication (high hazard, high outrage).

How do you write a risk communication? ›

Appendix A. Risk Communication Plan Description and Template
  1. Step 1: Identify the Issue/Concern. ...
  2. Step 2: Set SMART Goals and Objectives. ...
  3. Step 5: Identify Messages. ...
  4. Step 6: Select Communication and Engagement Methods. ...
  5. Step 7: Implement Strategies. ...
  6. Step 8: Evaluate, Debrief, and Follow Up.

What is the risk communication style? ›

Risk communication is communication intended to supply audience members with the information they need to make informed, independent judgements about risks to health, safety, and the environment.

What are the 4 theories of risk management? ›

By incorporating elements of all four approaches – Modern Portfolio Theory, Risk Retention, Risk Reduction, and Diversification – organizations can develop a comprehensive and effective risk management strategy.

What are the 4 models of communication and theories? ›

The linear communication models are:
  • Aristotle's Model.
  • Lasswell's Model.
  • Shannon-Weaver Model.
  • Berlo's S-M-C-R Model.

What are the four 4 standard approaches for dealing with risk threats? ›

But either way, it's important because it will have an impact on objectives. These could be positive, negative or neutral. There are always several options for managing risk. A good way to summarise the different responses is with the 4Ts of risk management: tolerate, terminate, treat and transfer.

What are the 4 key concepts of risk? ›

Integrating risk into decision-making, fostering a strong risk culture, disclosing risk information, and continuously improving risk management procedures are the four key concepts that underpin the success of risk management.

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