Labor Department’s “New” Tip Credit Rule is Here to Stay…For Now: A 10-Step Plan for Hospitality Employers (2024)

A federal court just refused to block the U.S. Department of Labor’s infamous 80/20 rule, which applies to employers that take the tip credit toward their minimum wage obligation under federal wage and hour law – which means now’s time to ensure you’re in compliance. Several restaurant industry groups filed a lawsuit seeking to halt the rule, but a Texas federal court issued an order on July 6 rejecting the challenge. Although the industry groups plan to appeal the decision, the DOL’s new rule will remain in effect…for now. Here’s a brief background on the rule and a 10-step action plan to ensure your wage and hour practices are up to date.

A Brief Background on the 80/20 Rule

If you are not familiar with the two federal rules on tips provisions that went into effect near the end of 2021, you can read our detailed Insightshereandhere.Notably, the DOL’s Wage and Hour Division reinstated the infamous“80/20” Rulein December 2021, amending the tip provisions of the Fair Labor Standards Act (FLSA) regarding when restaurants with tipped employees may take a tip credit and modifying the definition of work that is considered part of a tipped occupation.

The FLSA permits employers to take a so-called “tip credit” and pay employees who traditionally receive tips – such as servers and bartenders – less than the federal minimum wage, so long as employees make up the difference in tips and the employer follows certain other requirements. Under the 80/20 rule, employers lose the tip credit for the time spent performing non-tipped side work if an employee spent more than 20% of their time performing tasks like rolling silverware into napkins, cleaning and setting tables, and making coffee.

The DOL also added a provision that raises more challenges for employers: an employer loses the tip credit for a tipped employee who performs “directly-supporting work” (like side work) for acontinuousperiod that exceeds 30 minutes. This is true even if the continuous time spent on this work amounts to less than 20% of the employee’s total work for the week.

After the reinstatement of the 80/20 rule and addition of the 30-continuous-minute rule, in December 2021, restaurant industry groups filed a lawsuit against the DOL. The lawsuit sought to enjoin and vacate the rule on the grounds that it is “arbitrary, capricious, contrary to the FLSA, promulgated in violation of the Administrative Procedures Act, and a violation of separation of powers.”

District Court Sides with Labor Department

At the beginning of the lawsuit, the industry groups filed a motion requesting a preliminary injunction which, if granted, would have temporarily prevented the new rule from being applied while the lawsuit was ongoing. The district court initially denied the motion, reasoning that the industry groups failed to demonstrate an “irreparable harm” they would suffer if the new rule was applied.

The industry groups appealed the decision to the 5th U.S. Circuit Court of Appeals, which found that employers would suffer irreparable harm as a result of “unrecoverable compliance costs.” With its reversal, the 5th Circuit instructed the district court to engage in a complete analysis of the preliminary injunction motion.

Despite the 5th Circuit’s finding of an irreparable harm to employers, the district court nonetheless upheld the DOL’s new 80/20 Rule. In its order, the district court held that the DOL’s decision to reinstate and modify the rule was permissible under the FLSA and was not arbitrary and capricious. As a result, it denied the industry groups’ request to halt the rule and allowed the DOL to proceed as planned.

What Should You Do Now?

Not all hope is lost: the industry groups can (and apparently plan to) appeal the district court’s decision, so long as the appeal is filed by September 28.The 5th Circuit has already remanded one ruling by the district court in the case — and it is possible that the appeals court will be receptive to the industry groups’ arguments again. Until then, however, the DOL’s new rule will remain in effect. So, what should you do? Here’s a 10-step action plan:

  1. Some states have different requirements relating to tips – with some prohibiting use of the tip credit altogether – so check state law before doing anything else.
  2. If taking a tip credit, make sure a proper tip credit notice has been provided to the employees.
  3. Review your policies and consider including a provision that limits the amount of “directly supporting work” that can be performed to 30 consecutive minutes. Moreover, avoid scheduling “directly supporting work” for periods longer than 30 minutes.
  4. Review opening and closing procedures to avoid tipped employees spending lengthy periods of time without any customers. One way to do this: schedule tipped employees so they do not arrive more than 30 minutes before the doors open to customers, if possible.
  5. Ensure you have a timekeeping system that can track the time tipped employees are engaged in tipped work and side-work.
  6. Implement paperwork that requires employees to report excess “directly supporting work.”
  7. Consider requiring an attestation from the employees affirming whether they performed side-work and how long they performed it.
  8. Consider paying the full minimum wage for all “directly supporting work” to simplify compliance.
  9. Identify all employees who may arguably be considered a “manager” and ensure they are not participating in any tip pools.
  10. Train managers on the rule and the different categories of work to ensure the employees are tracking their work properly.

Conclusion

If you have any doubt as to whether you are compliant with the rule, reach out to your Fisher Phillips attorney, the authors of this Insight, or any attorney in Fisher Phillips’ Hospitality Industry Team or Wage and Hour Practice Group. Make sure you are subscribed to Fisher Phillips' Insight System to get the most up-to-date information, as we will continue to monitor this situation and provide updates as appropriate.

Labor Department’s “New” Tip Credit Rule is Here to Stay…For Now: A 10-Step Plan for Hospitality Employers (2024)

FAQs

Labor Department’s “New” Tip Credit Rule is Here to Stay…For Now: A 10-Step Plan for Hospitality Employers? ›

For Now: A 10-Step Plan for Hospitality Employers. A federal court just refused to block the U.S. Department of Labor's infamous 80/20 rule, which applies to employers that take the tip credit toward their minimum wage obligation under federal wage and hour law – which means now's time to ensure you're in compliance.

What is the 80 20 rule for tipped employees in NYC? ›

Limitations on Tip Credits in New York

Employers in New York State must follow the 80/20 rule, which prevents employers from using tip credits to satisfy New York minimum wage requirements if the employee spends more than two hours, or 20% of a shift, doing non-tipped work.

What is the 80 20 rule in hospitality? ›

For hospitality businesses, here's what the 80/20 rule means: 80% of your profits come from your most valuable customers (the top 20% of your customer base). The other 80% of your customers only contribute around 20% of your total profits.

What is the 80 20 rule for servers? ›

Under the 80/20 rule, the employee must spend at least 80% of their workweek performing tip-producing duties and no more than 20% on non-tipped duties.

What is the federal law for tipped employees? ›

An employer must pay a tipped worker at least $2.13 per hour under the FLSA. An employer can take an FLSA tip credit equal to the difference between the direct wage, or the cash wage it pays directly to the tipped employee, and the federal minimum wage, which is currently $7.25 per hour.

What is the new 80 20 rule? ›

Under the 80/20 rule, employers lose the tip credit for the time spent performing non-tipped side work if an employee spent more than 20% of their time performing tasks like rolling silverware into napkins, cleaning and setting tables, and making coffee.

What is the tip law in NY? ›

Labor Law Section 196-d applies to all private sector employees in all industries and prohibits an employer or their agent from demanding or accepting, directly or indirectly, any tip left for an employee, or retaining any part of a charge purported to be a tip.

What is the 10 10 rule in hospitality? ›

These simple actions take service to a higher level, yet, they are missing in many organizations. I've expanded the Disney concept in my customer service training workshops by encouraging employees to greet customers within 10 seconds of coming within 10 feet of them. I call it the 10-10 rule.

What is the 10 4 rule in hospitality? ›

More often than not, a greeting from an employee can change that feeling immediately. That's where the 10-4 Rule comes into play. The rule is as follows: Any time you're within 10 feet of someone, make solid eye contact and smile, and when within 4 feet, greet them verbally.

What is the hospitality 5 and 10 rule? ›

The idea behind the 10:5 rule is that anytime you find yourself within 10 feet (3 meters) of someone, you should smile and make eye contact. When you are within 5 feet (1.5 meters) of someone, you should greet them with a friendly hello or other greeting.

Do servers split their tips? ›

Individual servers split a percentage of their total tips for the shift with their supporting staff. Percentage amount for split tips between employees is usually set by the manager. However, as a general rule, the larger tip portions goes to staff that plays a larger role in assisting the server.

What is the 80-20 rule in staffing? ›

The 80/20 Principle: 20% of Employees Shoulder 80% of the Work. The Pareto Principle suggests that a small minority of employees is responsible for the majority of an organization's productivity. These 20% are the floor leaders – the ones who know what to do and simply take care of things.

What is the 80-20 rule or 20 80 rule either is acceptable? ›

The 80-20 rule maintains that 80% of outcomes comes from 20% of causes. The 80-20 rule prioritizes the 20% of factors that will produce the best results. A principle of the 80-20 rule is to identify an entity's best assets and use them efficiently to create maximum value.

What is the Labor Code 351? ›

No employer or agent shall collect, take, or receive any gratuity or a part thereof that is paid, given to, or left for an employee by a patron, or deduct any amount from wages due an employee on account of a gratuity, or require an employee to credit the amount, or any part thereof, of a gratuity against and as a part ...

What is tipped wage workers Fairness Amendment Act? ›

RIGHTS AND BENEFITS FOR EMPLOYEES WHO RECEIVE TIPS AS SALARY

The Tipped Wage Workers Fairness Amendment Act (TWWF) requires District employers who hire individuals earning tips as wages to inform their employees about their rights and benefits.

What are the IRS rules on tipped employees? ›

Generally, you must report all tips you received in the tax year on your tax return including both cash tips and noncash tips. Any tips you reported to your employer as required in the tax year are included in the wages shown in box 1 of your Form W-2.

How is overtime calculated for tipped employees in New York? ›

For tipped workers, employers must pay overtime hours worked at time-and-one-half the minimum wage rate, less the applicable tip credit. If you need additional assistance, or want to file a complaint, please call 1-888-4NYSDOL (1-888-469-7365) or visit www.labor.ny.gov/minimumwage.

What percentage of tips do waitresses have to claim? ›

If the total tips reported by all employees at your large food or beverage establishment are less than 8 percent of your gross receipts (or a lower rate approved by the IRS), you must allocate the difference between the actual tip income reported and 8 percent of gross receipts among the employees who received tips.

How much do tipped employees make in NYC? ›

Under current law, restaurant employers in New York City can pay workers who customarily receive tips a base wage of $10.65 per hour if that wage combined with their tips equals or exceeds $16, which is the current minimum wage, otherwise, they are required by law to pay the employee the difference.

Why must tips totaling $20 or more per month be reported to the employer? ›

All cash and non-cash tips an received by an employee are income and are subject to Federal income taxes. All cash tips received by an employee in any calendar month are subject to social security and Medicare taxes and must be reported to the employer.

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